| 8:30 AM - 9:20 AM | Registration and networking |
| 9:20 AM - 9:30 AM | Chair's opening remarks |
| 9:30 AM - 10:10 AM | Survival of the fittest: Navigating practice finances in a turbulent climate - Maximising revenue
- Financial forecasting for GP Practices
- Ensuring a sustainable financial outlook
| HR – what we need to be focusing on - Diversity and inclusion
- Conflict resolution between staff
- General staff wellbeing
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| 10:15 AM - 10:55 AM | Property legal essentials for practices on forward planning - The importance of a clear property strategy
- Property documentation and changes in ownership
- Good title to the property to attract new recruits and potential lending
- Matters to consider on leases - GP property lease provisions, timing and approval of new leases by the ICB and any third party consents; and
- Points to consider on refinance and Sale and Leaseback
Sponsored by: | Beyond the ring: Practical tips for improving patient access & practice efficiency - Focus where it's needed: 70% of patient contacts with the NHS are by phone, learn how to make the most of the No1. communication channel & maximise the investment in your advanced phone system.
- Heart of the system: Modern phone systems can act as a hub, integrating and coordinating with other communications platforms, we look at how to make your patient access routes work in harmony with each other.
- Getting good with data: Simple tips on how to use data to design and automate processes, providing better service to patients and reducing pressure on practice staff.
Sponsored by: |
| 10:55 AM - 11:25 AM | Exhibition and networking Please take some time to visit the exhibition where our supporting partners will be delighted to speak with you.
Thanks to their support, the event is free to attend. |
| 11:25 AM - 12:05 PM | Creating a menopause friendly workplace - Why we need to talk about menopause at work
- Menopause – the facts we need to understand in the workplace
- How we encourage everyone to be part of this conversation
- Sharing inspiration from what other organisations have done
- How to create a menopause friendly workplace
| Is patient participation worth it? - Exploring the struggles and benefits of utilising your Patient Participation Group to improve patient engagement
- Key steps to establishing an effective PPG
- Fostering effective communication and a patient centred approach when considering services
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| 12:10 PM - 12:50 PM | Reshaping primary care with data - Practices and PCNs are more stretched than ever - navigating through QoF, IIF, CQC, local/regional ICS targets, changing regulations and rising demand from complex, multimorbid patients. We will share results/experiences from 30 ICS regions, demonstrate best practice, and outline new features including personalised questionnaires and remote monitoring
Sponsored by: | Putting the “National” into the NHS – standardising patient digital access - NHS App as a single point of patient access
- Supporting patients to get “on-line”
- Making the most of “now”
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| 12:50 PM - 1:50 PM | Lunch and networking Please take some time to speak to our exhibitors and sponsors who support makes this event free to attend. A complimentary lunch will also be available in the exhibition area. |
| 1:50 PM - 2:30 PM | CQC – the new single assessment framework - Why the change? Intro to the new SAF and timeframe/frequency of visits
- Reporting and scoring mechanisms
- Evidence needed – where to start
- Hints and Tips/7 steps to success (CQC-style)
| Navigating an improvement grant project - is it worth it? - Things to consider: timescale, set up costs & cashflow
- Sign off: NHSE, ICB, pre-valuation assessments
- Claims, abatement, taxes
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| 2:35 PM - 2:45 PM | Register with a GP service |
| 2:45 PM - 3:30 PM | Where are we with the GMS contract now? - What can practices do to work safely and effectively in the face of overwhelming demand.
- How your local and regional LMCs can support and work for you moving forwards.
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