Management in Practice Bristol Agenda

Tuesday, May 19, 2026
8:30 AM - 9:20 AM																Registration and Exhibition
9:20 AM - 9:30 AM																Chair’s opening remarks Shaba Nabi, Clinical Lead GP, Charlotte Keel Medical Practice, Board Director, Avon LMC, GP Training Programme Director, Bristol, GP Appraiser, NHS Southwest
9:30 AM - 10:00 AM																Digital maturity: Building a digital-first practice Understanding what it means to be a digitally mature practice Case studies of practices that have adopted digital ways of working Practical strategies for embedding digital ways of working across the team Improving practice efficiency, patient access and staff engagement through digital culture Rhys Lewis, Director of Digital and Business Intelligence, One Care Partnered with:
10:05 AM - 10:35 AM																Sponsored session to be confirmed Sponsored by:
10:35 AM - 11:15 AM																Morning Break and Exhibition
11:15 AM																Stream 1 Shaba Nabi, Clinical Lead GP, Charlotte Keel Medical Practice, Board Director, Avon LMC, GP Training Programme Director, Bristol, GP Appraiser, NHS Southwest																																										Stream 2 Myra Upton, President, AMSPAR
11:15 AM - 11:45 AM																Almost everything you need to know about sustainability in general practice Reducing your carbon footprint Reducing your costs Future-proofing your practice Terry Kemple, Director Green Impact, Health Toolkit 2014-2026, Former General Medical Practitioner																																										Where is the money? Making the numbers work Understanding what the funding looks like for general practices in the south-west Planning budgets and cashflow strategically How the numbers can work to your advantage Steve Mowatt, Director of General Practice Support & Operations, One Care (BNSSG) CIC – GP Federation Partnered with:
11:50 AM - 12:20 PM																Negotiation skills in general practice How to prepare effectively for supplier and partner negotiations Communicating assertively and build win–win outcomes Preparing for PCN or ICB level negotiations, such as for shared services within BNSSG Managing power dynamics confidently Gary Hughes, Founder, Director, Leadership in Practice																																										Recruit, retain, repeat: keeping your workforce Exploring flexible and creative recruitment strategies Understanding what motivates and keeps staff in general practice Building a positive team culture and reduce burnout Dr Erwin Kwun, GP, Author, Director, ECC Kwun
12:25 PM - 12:55 PM																ADHD waiting lists: What primary care can do right now Why refer and wait is no longer sufficient What parents actually need in the absence of a diagnosis Implementing a structured approach in practices, PCNs and neighbourhoods																																										CQC ready, every day Building an inspection-ready culture in the south-west Gathering and presenting evidence efficiently throughout the year Engaging the whole team in compliance and the benefits Tracy Green, Healthcare Business Consultant, Managing Director, CQCFIT
12:55 PM - 1:55 PM																Lunch and Exhibition
1:55 PM - 2:25 PM																Leading through conflict: managing performance and difficult conversations Addressing underperformance confidently before it escalates into wider team conflict Navigating sensitive people issues while maintaining trust and professionalism Ensuring fairness, consistency and clear documentation in challenging situations Dr Sarah Coope, CEO, Wild Monday, Shapes ToolKit Programme, Former PCN Director																																										Sponsored session to be confirmed
2:30 PM - 3:00 PM																Financial impact of 2026-27 GP contract changes for practice managers How to manage rising costs without a significant funding increase Dealing with new ring-fenced funding to pay for additional GP time Getting ready for neighbourhood working Kieran Hancock, Director - Healthcare, AISMA Member, Forvis Mazars LLP Sarah Edwards, Healthcare Partner, AISMA Member, Albert Goodman LLP
3:00 PM - 3:30 PM																The future practice manager What are the emerging competencies practice managers will need over the next 5 years? How to build your digital, data, and people management confidence Future-proofing your career and your practice Ben Scorer, Freelance Primary Care Manager, Locum Practice Manager