With over a decade of experience in Primary Care, including Practice Management, I understand the pressures of balancing daily demands with the responsibility to lead continuous improvement. I founded Perfect Your Practices to equip GP practices with practical support through online courses and digital tools, including our widely used Returns Calendars. Today, I work in partnership with LPM, supporting practices across the country. Together, we help with all aspects of Primary Care Management, whilst aligned with the evolving direction of Primary Care. I am also the proud host of The Halfway Point podcast, delivering weekly episodes for Primary Care leaders seeking practical support, fresh ideas and honest conversations about what it takes to run a thriving practice.