| 8:30 AM - 9:20 AM | Registration and exhibition |
| 9:20 AM - 9:30 AM | Chair’s opening remarks | Chair’s opening remarks | Chair’s opening remarks |
| 9:30 AM - 10:10 AM | Money matters: building financial confidence in practice
- Key financial reports explained
- Maximising practice income
- Cutting costs without cutting corners
| The evolving workforce: what’s next for general practice?
- Expanding your team with recruitment techniques
- Retaining your staff: flexible working and preventing burnout
- The impact of salaries, contracts and career progression
| Should you be incorporating your GP practice?
- Reviewing what it means to incorporate a practice, how a company is structured and the impact on ownership of property. What to consider and the on-going requirements.
- Highlighting the advantages of having a company vs the disadvantages.
- How these concepts transfer to a PCN company.
Sponsored by: |
| 10:15 AM - 10:55 AM | How automation can transform recall (for EMIS Web users)
- Discover how practices are using automation to streamline LTC and QOF recall without relying on manual searches or batch communication tools
- Understand the coding of multimorbidity reviews into the record
- Learn how automation is saving clinical time and reducing admin burden
This session is sponsored by: | Making access simple – Connecting clicks & calls
- Understand how to unify your phone and digital access channels into a single, consistent patient journey
- Gain insights from real-world examples of practices improving access through joined-up communication tools
- Identify opportunities to personalise access routes to meet the needs of different patient groups
Sponsored by: | People, time, and purpose: rethinking how we work
- Evaluating current team structure and looking into improving efficiency and productivity
- Managing time around patient needs.
- Protecting the workforce against burnout and looking at wellbeing
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| 10:55 AM - 11:25 AM | Exhibition and networking |
| 11:30 AM - 12:10 PM | 7 key ingredients for a successful business in primary care
- A countdown of the essential business areas to focus on for all practices and primary care networks.
- Tools and takeaways to help you master each of these key business areas.
| Effective & efficient GP triage. Practical tips to streamline your triage process and improve patient access
- Whether practices like it or not, more triage is coming as per the GP contract in October
- Discover practical tips and important factors that often get forgotten about when designing your triage process
- Avoid common pitfalls when designing triage for your practice
Sponsored by: | Rethinking information management in general practice
- Space, security and simplicity
- Reducing risk and reclaiming space in primary care
- Using information management to enable better patient care
Sponsored by: |
| 12:15 PM - 12:55 PM | AI in clinical practice: friend or foe? Key considerations for choosing tech to enhance patient care and services
- Defining your clinical and service needs before choosing the tools to transform how care is delivered
- Using digital tools to reduce admin - lessons from the Nordics on balancing EHRs with clinical time, autonomy, and data security
- Key factors to consider when choosing technologies to support your clinical practice - Nordic success showing the value of full life cycle thinking across care systems
Sponsored by: | Sponsored session to be confirmed Sponsored by: | QOF unlocked: maximising quality, income and patient care
- The essentials: what’s changed, what matters most and how to stay ahead
- Common challenges and how to overcome them
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| 12:55 PM - 1:55 PM | Lunch and networking Please take some time to visit the exhibition where our supporting partners will be delighted to speak with you.
Thanks to their support, the event is free to attend. |
| 1:55 PM - 2:35 PM | Avoid unexpected costs: What to consider when expanding your practice
- Understand the legal and insurance risks associated with practice refurbishments and how to plan for them.
- How to reduce the impact of cyber-attacks as digitalisation grows, with practical tips to protect your practice.
- Insurance implications of vicarious liability and why comprehensive coverage is vital for expanding clinical services.
| Research and innovation in general practice - why you should get involved in research
- Real world example of how a GP Super partnership has become engaged in research
- What are the benefits to patients and the workforce?
- What next? Aspirations and development
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| 2:40 PM - 3:20 PM | Understanding the financial impact of the 2025/26 GMS contract
- Evaluating how practices will fare from the new income streams coming out of the revised contract
- Case study-based approach - analysing the variances in profitability for practices with similar list sizes but with differing staff costs
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