As policy shifts accelerate, PCNs are being asked to reconfigure around neighbourhood models. This session explores what that means in practice, what stays the same this year under the PCN DES, and whether neighbourhoods represent genuine integration or simply a new transactional layer.

• The new neighbourhood contracts and how to work with them
• Rochdale’s selection as a site for the National Neighbourhood Health Implementation Programme (NNHIP) and what this means in practice for general practice and PCNs
• Learning from an NNHIP pilot site 
   

• Autonomous AI digital front door: An overview of how AI-powered triage acts as a digital front door for primary care, safely assessing patient requests and routing them to the most appropriate outcome
• Seamless NHS integration: Built in partnership with Microsoft and fully integrated with EMIS and SystmOne, GP Triage fits directly into existing practice workflows without requiring additional manual processes
• Reduced workload, better patient access:  Real-world examples of how autonomous triage reduces manual clinician workload, improves patient access, and helps practices manage demand more efficiently while maintaining high standards of care
   

Enjoy a selection of refreshments while catching up with colleagues and making new connections. These breaks provide the perfect opportunity to network, exchange ideas, and visit our exhibitor stands.

• How ARRS-funded dietitians can be practically integrated into PCN CRM delivery - including referral pathways from GPs, clinical supervision structures, and 1:1 consultation models used in Northwest London ICB and across PCNs nationally
• Measurable outcomes achieved through dietitian-led CRM support: reductions in HbA1c, clinically meaningful weight loss, medication optimisation, and reduced GP appointment frequency
• What it takes to implement this model in your PCN - from culturally appropriate approaches for diverse and high-risk populations to outcome measurement frameworks that demonstrate real clinical impact
   

• How to protect the PCN and Member practices from fraud and financial irregularity
• The importance of sharing high quality and timely financial information
• Building governance into the PCN

Enjoy a complimentary lunch while visiting exhibition stands and connecting with peers.

• What GP-facing AI tools are actually in use - case finding tools (e.g. for patients most at risk of an unplanned admission), population segmentation tools, remote monitoring tools and AI-based clinical decision support. A fictional case study of a fully AI-enabled PCN
• What is still 'fiction' but could be around the corner: automated care plans, autonomous chronic disease monitoring that triggers treatment changes, automated signposting (health apps, support services etc) 
• A pragmatic toolkit - where to start and building a strong foundation ready for AI in your practice
   

With uncertainty around the SNP contract and the future of ARRS funding, this session breaks down what is confirmed for the year ahead and how PCN leaders can plan workforce and finances without over-reacting to speculation. 
 

This session explores how a neighbourhood-based COPD intervention can be implemented across PCN and place settings, bringing primary care, community teams and system partners together. Using practical examples, it will focus on improving access, continuity and outcomes while working within existing PCN structures and workforce models.

• The changing primary care landscape: ICB evolution, PCNs and neighbourhoods
• The impact of the NHS Plan on general practice
• The role of PCNs and LMCs as stabilising forces
• Practical system actions that can protect and support general practice and restore fulfilment