| 9:20 AM - 10:15 AM | Chair’s opening remarks followed by: Making digital work: turning ideas into action in general practice
- Designing and delivering a digital implementation plan that fits your team and resources
- Navigating common pitfalls and learning from successful rollouts
- Managing change fatigue and engaging your team throughout the process
Partnered with: |
| 10:25 AM - 11:10 AM | From firefighting to foresight: The future is intelligent care navigation
- Align with the NHS strategic vision
- Combat burnout and improve efficiency
- Delivery equity of access
Sponsored by: |
| 11:20 AM - 12:05 PM | Making triage work: practical tips for access, demand, and balance
- The requirement for online patient access and triage is growing, whether practices like it or not
- Learn practical tips to design and improve your triage process
- Discover how to bring your staff and patients along on the digital triage journey
Sponsored by: |
| 12:15 PM - 1:00 PM | Cyber security in primary care: protecting your practice from digital threats
- Understanding cyber risks: phishing, ransomware, and data breaches
- NHS guidance and compliance requirements
- What to do if your systems are compromised
- Importance of business continuity plans
- Staff awareness and quick wins
|
| 1:10 PM - 1:55 PM | AI in healthcare: Opportunities, risks, and safe practice
- A review of ways in which AI tools are being used for clinical and non-clinical purposes
- An overview of the medico-legal and regulatory risks which can arise when tools are used irresponsibly
- Risk mitigation strategies
Sponsored by: |
| 2:05 PM - 2:50 PM | Financial planning for digital innovations in general practice
- Understanding the costs and benefits of digital tools and infrastructure
- How to know if you can afford it?
- Building a strong business case: aligning investments with practice priorities and expected outcomes
|
| 3:00 PM - 3:45 PM | How AI is transforming patient access and workflow in primary care
- AI in primary care: easing reception load and improving patient access
- Practical GP case studies: virtual receptionists in everyday practice
- Steps to safely adopt AI in workflows while preserving patient trust and compliance
Sponsored by: |
| 3:55 PM - 4:40 PM | NHS 10-year plan: NHS App, digital and AI
- Understanding the digital priorities in the NHS 10-year plan
- Tips on how to promote NHS App and other NHS tools to help reduce practice workload and costs
- Using AI and digital tools in general practice
|
