We would like to thank our exhibitors and sponsors for sponsoring this meeting which includes pharmaceutical companies, including Gedeon Richter (UK) Ltd. They have had no editorial input into or control over the agenda, content development or choice of speakers, nor opportunity to influence except for the sponsored symposia presentations.

Event Schedule

Tuesday, June 2, 2026
8:30 AM - 9:20 AM
Registration and Exhibition
 
9:20 AM - 9:30 AM
Chair’s opening remarks
 
Chair’s opening remarks
 
9:30 AM - 10:00 AM
Data confidence for practice managers
  • Learn to interpret reports and dashboards effectively 
  • Use data to drive operational and workforce decisions 
  • Translate population health insights into practice-level actions 
  • Identify areas for quality improvement and patient impact 
Managing patient expectations in a high-demand environment
  • Practical strategies for handling complaints and online criticism 
  • Communicating access limitations confidently and transparently 
  • Supporting reception and frontline teams under pressure 
10:05 AM - 10:35 AM
Converting a room into a clinical space
  • Key considerations when repurposing practice space for clinical use 
  • Health and safety, infection control, and regulatory requirements 
  • Explore practical tips for planning, cost management, and workflow integration 
  • Funding, where to find it? 
Sponsored session to be confirmed
 
10:35 AM - 11:15 AM
Morning Break and Exhibition
 
11:15 AM - 11:45 AM
AI in general practice, what do we need?
  • Understanding real world applications of AI tools 
  • Preparing your practice for future integration  
  • Deciding what is important to you and your
Sponsored session to be confirmed
 
11:50 AM - 12:20 PM
How to get your practice CQC ready:
  • How to make your HR system fully compliant  
  • How to be Health, safety and risk assessment ready for CQC 
  • The importance of leadership of the practice manager for the inspection 
Sponsored session to be confirmed
 
12:25 PM - 12:55 PM
Sponsored session to be confirmed
 
Sponsored session to be confirmed
 
12:55 PM - 1:55 PM
Lunch and Exhibition
 
1:55 PM - 2:25 PM
Sponsored session to be confirmed
 
Making the numbers work: financial leadership for practice managers
  • Interpret key financial reports and performance indicators with confidence 
  • Identify cost pressures and areas for efficiency without compromising patient care 
  • Use financial insight to support strategic decisions around workforce, estates, and service delivery 
2:30 PM - 3:00 PM
Managing demand in 2026: access, triage and patient flow
  • Practical approaches to balancing access and safety 
  • Reducing pressure without reducing care quality 
  • Lessons from practices that have reshaped demand 
3:05 PM - 3:35 PM
Financial impact of 2026-27 GP contract changes for practice managers
  • How to manage rising costs without a significant funding increase 
  • Dealing with new ring-fenced funding to pay for additional GP time 
  • Getting ready for neighbourhood working 

KEY THEMES AND FOCUS AREAS

  • People management, recruitment and retention

  • HR essentials, policies and managing staff effectively

  • Practice finance, budgeting and financial planning

  • Patient experience and addressing health inequalities

  • Using digital tools to support efficient practice management

Call for input

We believe the best learning comes from those working day-to-day in general practice. We are open to suggestions.

If you are interested in speaking at this event, please contact Pippa Baynham, Senior Conference Producer.

If you are interested in sponsoring a talk on the Agenda, or exhibiting at the event, please contact Edward Burkle, Executive Director