Tuesday, October 13, 2026

Explore how person-centred outcomes, including wellbeing, independence, social participation and quality of life, can be embedded into commissioning, service design and delivery.

Focusing on people with complex health and social care needs, this free webinar will examine how investment beyond traditional clinical pathways can improve outcomes and reduce pressure on services. Drawing on the High Intensity Use of Services (HIU) model, it will explore multi-sector approaches to tackling health inequalities, delivering more care in the community and advancing neighbourhood health, prevention and self-management.

• Understand how person-centred outcomes can be embedded into commissioning and service design
• Explore how integrated health, community and voluntary sectors improve outcomes and reduce inequalities
• Apply practical commissioning approaches that support prevention, early intervention and neighbourhood-based care
• Hear perspectives from a commissioner, clinician and service provider on collaborative working

The British Red Cross is one of the UK’s leading humanitarian organisations, helping people prepare for, respond to and recover from crises in the UK and around the world. Founded in 1870, it is part of the International Red Cross and Red Crescent Movement, the world’s largest humanitarian network. Through emergency response, refugee support, health and care services, first aid education and community programmes, it helps people facing emergencies, ill health, loneliness and displacement to build resilience and recover with dignity. Guided by the principles of humanity, neutrality, impartiality and independence, the organisation ensures support reaches those who need it most. 

The British Red Cross has supported health and social care systems since the NHS was established, bringing more than 75 years of experience working alongside healthcare providers across the UK. Its UK-wide infrastructure enables the delivery of quality-assured, scalable services tailored to local needs. Working with the NHS, local authorities and community organisations, it provides services including high intensity use, assisted discharge, reablement, support at home, social prescribing and hospital-at-home support. This work helps people maintain independence, recover safely at home and access the support they need, while reducing pressure on health and care services.