Do I need to register?
Do I need to register?
Yes, you will need to register for this webinar. Registration is free and can be made here.
I need to cancel - how do I do this?
I need to cancel - how do I do this?
If you realise you are no longer able to attend, please contact the events team via email, who will then cancel your place.
I need technical support
I need technical support
If you need any assistance registering or accessing the event, please email events@cogora.com.
How do I watch the event?
How do I watch the event?
You will be sent an email on the morning of the event to allow you to view the webinar. If you can't find the email from us, please click "Watch Live" at the top of this website. You will be asked to log in. At this stage, please click "Forgot Password" and follow the instructions to create a new one. Please note you can only access the 'Watch Live' page on the day of the webinar.
Once your password has been set, please log in when prompted.
If you are struggling to access the event on the day, please email events@cogora.com.
I can't hear anything, what do I do?
I can't hear anything, what do I do?
When you join the webinar, you will see an icon which looks like a microphone at the bottom of the black screen. You must join by clicking this button in order to hear the speakers.
I cannot see the slides, help!
I cannot see the slides, help!
This typically affects those watching on a phone. We recommend watching on a desktop or tablet for the best experience. You must have your phone in landscape in order to view slides. For some Apple devices this does not seem to resolve the issue. In that case we advise using a different device or desktop.
It is best to use Google Chrome where possible as your internet browser.