Thank you for attending Management in Practice London 2024. We hope you found the day beneficial and that you left with ideas to put into practice.

Certificate

Here is your certificate of attendance. Please note, it requires self-completion to add your name. Click the image to download or alternatively, click here.

Presentations

Here are the presentations we have permission to share. Click the button to download the slides:

Tuesday, September 3, 2024
Dealing with complaints Mairead Roche Practice Manager, Trainer, Organisational Development Facilitator, Rosslyn Hill Practice Download File
Future trends and innovations – AI Dr Annabelle Painter GP Registrar, Honorary Fellow, Imperial College London, Chief Medical Officer, Visiba Care Download File
Optimising digital communication in primary care Max Gatlin Director, Hanley ConsultingOptimising digital communication in primary care Download File
Legal essentials for practices on forward planning Mark Jarvis Partner, CapsticksLegal essentials for practices on forward planning Download File
Reducing staff turnoverJayne Dewhurst Deputy Lead Primary Care Cevelopment Programme, RCGP, Lay Adviser and Representative, NHSE Download File
Clinical negligence in practice Jeremy Platt GP Principal, Binfield Surgery, Binfield Health & Community Centre Download File
PCN companies – key issuesRoss Clark Partner, GP and Corporate Law Specialist, Hempsons
Robert McCartney Associate, GP and Coporate Law Specialist, Hempsons		PCN companies – key issuesDownload File
Optimising GP finances in a funding constrained environment James Gransby Vice-chairman, Association of Independent Specialist Medical Accountants, Partner, Azets Download File
Can you hear me? Inequalities in access, experience and outcomes for d/Deaf & BSL user people and people that are hearing impaired in primary care servicesAmanda Williams Deputy Director, Primary and Community Care, Care Quality Commission
Paul Kirby Senior Performance Development Coach, National		 Download File