If you realise you are no longer able to attend, please contact the events team via email, who will then cancel your place.

If you need any assistance registering or accessing the event, please email events@cogora.com

You will be sent an email on the morning of the event to allow you to view the event sessions virtually. If you can't find the email from us, please visit the Agenda page, click "Watch Live", the website will then ask you to log in. At this stage, please click "Forgot Password" and follow the instructions to create a new one. Please note you can only access the 'Watch Live' page on the day of the virtual event. 

Once your password has been set, please log in when prompted. 

If you are struggling to access the event on the day, please email events@cogora.com.

When you join each virtual event session, you will see an icon which looks like a microphone at the bottom of the black screen. You must join by clicking this button in order to hear the speakers.

This typically affects those watching on a phone. We recommend watching on a desktop or tablet for the best experience. You must have your phone in landscape in order to view slides. For some Apple devices this does not seem to resolve the issue. In that case we advise using a different device or desktop. 

It is best to use Google Chrome where possible as your internet browser.