Name
Beyond the ring: Practical tips for improving patient access & practice efficiency
Date & Time
Monday, September 23, 2024, 10:15 AM - 10:55 AM
Dave Mills
Description
  • Focus where it's needed: 70% of patient contacts with the NHS are by phone, learn how to make the most of the No1. communication channel & maximise the investment in your advanced phone system. 
  • Heart of the system: Modern phone systems can act as a hub, integrating and coordinating with other communications platforms, we look at how to make your patient access routes work in harmony with each other. 
  • Getting good with data: Simple tips on how to use data to design and automate processes, providing better service to patients and reducing pressure on practice staff. 
Sponsor
Sponsorship statement
Sponsored by:
salesforce_session_id
a1SP20000026Ip8MAE