Name
Can you hear me? Inequalities in access, experience and outcomes for d/Deaf & BSL user people and people that are hearing impaired in primary care services
Date & Time
Tuesday, September 3, 2024, 2:35 PM - 3:20 PM
Speakers
Amanda Williams Deputy Director, Primary and Community Care, Care Quality Commission
Paul Kirby Senior Performance Development Coach, National
Amanda Williams Paul Kirby
Description

  • Introduction to the barriers to access which effect outcomes for d/Deaf & BSL User and people that are hearing Impaired 

  • Common misconceptions from a Deaf BSL CQC inspector 

  • What does good look like, and how can we achieve it through the lens of the quality statements? 

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