Full Name
Elizabeth (Liz) Willett
Job Title
Company Director
Practice Name/Company (Place of work)
Kraft HR Consulting Ltd
Speaker Bio
Liz Willett, Chartered MCIPD, Director, Kraft HR Ltd
Liz Willett is Director of Kraft HR Ltd, a specialist HR consultancy dedicated to supporting Primary Care organisations. With over 10 years at Kraft HR, working in support of General Practice teams, Liz has become a trusted adviser to Practice Managers, GP Partners, LMCs and Primary Care Networks across the country.
Passionate about supporting those at the heart of Primary Care, Liz is a strong advocate for Practice Managers, whom she considers some of the NHS's unsung heroes. She understands the unique pressures of the role and provides the practical, responsive HR support that many describe as their "phone a friend" service when faced with complex people challenges.
Having worked through many of the most significant developments in Primary Care during the last decade, Liz was there at the inception of PCNs, helping organisations navigate what they were, how they would operate and their evolution into the vital part of the NHS landscape they are today. During the COVID-19 pandemic, she supported practices through unprecedented workforce challenges, from interpreting shielding guidance and supporting anxious staff to championing Primary Care's need for PPE alongside secondary care colleagues.
From DES, LES and the ever-growing NHS alphabet of acronyms, to navigating the complexities of Whitley Council Terms and Conditions, Agenda for Change and bespoke Practice contracts, Liz brings a wealth of specialist knowledge combined with a pragmatic and down-to-earth approach. Her mission is simple: to help Primary Care organisations create great workplaces that enable their teams to thrive and continue delivering excellent patient care.
Elizabeth (Liz) Willett